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Ni no Kuni II is broken and no one knows how to fix it

July 8th, 2018 by

nino 001Ever since the launch Ni no Kuni II: Revenant Kingdom on 28 March the internet has been riff with numerous PlayStation 4 users reporting of frequent issues with the game freezing and crashing. In addition, the Steam community is also reporting similar game breaking problems.

nino 003

Kay Edwards from the Midlife Gamer FaceBook community commented, “Speaking to earlier players they say it was fine for them, but people who have just started are having the exact issue. I’m not sure if PlayStation have released a Firmware update which is clashing with one of your patches or not.”

After trying numerous fixes including clean reinstalls with and without patches as well as tweaking the various settings on the PlayStation 4 Pro, Kay reached out to Bandai Namco for comment and got the following response:

“Hello Edward, (Edit: Kay noted she was not called Edward, but at this point no longer cared)

Thank you for reaching out to us. We are sorry to hear about the performance issues you’ve been experiencing in the game. We also appreciate all the detailed information you’ve provided about the troubleshooting steps you took and the results obtained (or unfortunately the lack of thereof).

nino 002

The team was aware that some users experience these performance problems and that, ironically enough, the issue were most prevalent for PlayStation Pro users. The devs have rolled out a number of changes to address the problem, which have mostly fixed performance issues. What you’re currently describing could very well be a compatibility problem with a newer firmware update on the PlayStation Pro, though it is hard to be certain. Rolling back might help, but unfortunately that is not an official PlayStation procedure that we can recommend or link to. It seems that you have already tried the common fixes and we don’t think there are any other standard manipulations that might help.

We will notify the developers that there are new performance issues on the PlayStation Pro. Hopefully a future patch will be able to resolve the problem. If there are any changes to the situation, please let us know.

In regards to Steam users, Bandai Namco continued, “For the moment we do not have a program to redeem Steam keys in such a situation, but if there is any official decision regarding user compensation, we will let you know.

Kind regards”

So at this stage it looks like users will have to wait for a fix from the developer. Keep an eye on Midlife Gamer for news of that fix.

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2 Responses to “Ni no Kuni II is broken and no one knows how to fix it”
  1. avatar Carl Ken says:

    They have DLCs to release and I hope they will fix more issues. If I understand correctly the team working on bug fixes and performance issues is small so patches take a long time to be released

  2. avatar Bani says:

    Played the game during launch, finished the game and traded off. 80 or so hours with no crashing or any problem whatsoever. Was playing on a Playstation 4 Pro in 4k with boost mode on and off.

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